- jyoung2k@gmail.com
- Orlando Florida
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James Young is an accomplished product designer with over two decades of expertise in crafting innovative solutions for healthcare, e-commerce, and startups.
As part of Resilience Lab, I led design efforts for a mental health platform that connects clients with therapists. The goal was to support high-quality care by creating an intuitive experience for both parties.
I assembled and led a design team, establishing clear rules and guidelines for our process. We conducted UX research to understand the needs and behaviors of clients and experienced therapists working together.
Enabling Primary Care Physicians across America to take back control of their patients, their finances, and time — and to bet on themselves.
I refocused the UX efforts and led the design of their first product, taking it from concept to reality. This included establishing a foundation for future products through the development of a robust design system. The result was a suite of uniquely engaging products that have resonated with customers.
As a virtual preoperative assistant, Ayva makes it easier for case managers to monitor their patients’ progress and address issues or answer questions in real-time.
I started and led the Product Design team and created the first product UIs that caregivers, patients and families continue to love and use long after the surgery is complete.
